Roseville Auto Repair

Call Us:(916) 782-4151
Mon - Fri: 7:30 AM - 5:00 PM
5

Some times folks are friendly and great you and other times it's like dead silence and on one wants to talk to you...but they eventually have to. Kind of odd. Over all though we are very happy with the repair work. I will say that there is one person who works for you, who is always friendly and really delivers customer service with a smile and a warm greeting every time. I think you know who it is!

5

Chris and Jared are the best service managers that I have every met and always go out of their way to help me!! Jacquie Samsel

5

The only issue I had was I asked to have the tire checked as there was a slow leak- I was told there was nothing wrong. The following week I took it to a tire shop and they stated there was a screw in the tire, Also there was evident irregular wear on the tire- otherwise I really like the work I get from you all-- thanks Bonnie mcCracken

5

I appreciate your honesty and friendliness, plus letting me know if needed repairs should still be covered under the dealers warranty.

5

I brought in the coupon for a free rental car but was charged $25 by Hertz and I can't seem to get anyone to respond to me. I left a voice message for Chris a couple days ago. Just sent an email. I'm hoping this might work??

5

I have already recommeded Bertinis to a couple of friends. Now if you can find a way to make repair a little less expensive, then I can resist the temptation to make my next car to be Japanese rather than German

5

This survey is long overdue and I apologize for not getting it out sooner. I brought my car to Bertini's on March 4, 2008. My 8 year old Volvo had a problem that would cost over $900.00 to fix. Because Chris at Bertini's knows the industry and Volvo's, he knew my problem was actually covered under Volvo's warranty for the specific issue my car was experiencing. I had no idea! Chris suggested I save the $900.00 and go directly to Volvo. I did as he suggested and yes he was correct. Volvo fixed the problem and I was not charged. Thank You Chris for your protection and service loyalty. Jill Van Dusen Rocklin

5

Many thanks to Jarod for booking me an urgent appointment when my "brake check" light appeared

5

Bertinis and the staff couldnt' be better. Jared and others go out of their way to help their customers. Diana

5

Great value for the service!!!!!!!!!!!!

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  • Bertinis German Motors of Roseville, Auto Repair & Service, Roseville, CA
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